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Customer Service Representatives Salary in Iowa City, IA

BLS Official DataUpdated 2025-05-31
Median Annual

$42,340

Mean: $46,540

~$33,025 est. take-home

Hourly Rate

$20.35

Based on 2,080 hrs/yr

Cost of Living

100

100 = national avg

Customer Service Representatives salary in Iowa City, IA — median $42,340/year, range $34,550-$55,000

Salary Distribution

Where the median falls between the 25th and 75th percentile.

25th %

$34,550

Median

$42,340

75th %

$55,000

Median is in the 38th percentile of the typical range

Customer Service Representatives in other IA cities

Compare the same occupation across cities in IA.

About Customer Service Representatives salaries in Iowa City, IA

According to the U.S. Bureau of Labor Statistics, the median annual salary for customer service representatives in Iowa City, IA is $42,340. This is based on the most recent Occupational Employment and Wage Statistics (OEWS) survey data.

Salaries typically range from $34,550 (25th percentile) to $55,000 (75th percentile), reflecting differences in experience, employer size, and specialization.

The estimated hourly rate is $20.35 per hour, based on a standard 2,080-hour work year.

Career Outlook

↓↓ -3% growthDeclining (BLS 2024–2034)

Customer service representative employment is projected to decline 3% through 2034 as AI chatbots and self-service portals handle more routine inquiries. However, complex and high-value customer interactions still require skilled human representatives.

💡 Key insight: Representatives who develop expertise in technical support, bilingual service, or premium client management remain in strong demand.

Frequently Asked Questions

What is the average salary for a customer service representatives in Iowa City?

The median salary is $42,340 per year. The mean (average) salary is $46,540.

How much does a customer service representatives make per hour in Iowa City?

The estimated hourly rate is $20.35 per hour.

What is the salary range for customer service representatives in Iowa City?

Salaries typically range from $34,550 (25th percentile) to $55,000 (75th percentile).

Salary Conversion Table

How does $42,340 per year break down across different time periods?

PeriodGrossEst. Take-Home
Yearly$42,340$33,025
Monthly$3,528$2,752
Biweekly$1,628$1,270
Weekly$814$635
Hourly (40h/wk)$20.35$15.88
Hourly (35h/wk)$23.26$18.15
Hourly (30h/wk)$27.14$21.17
Daily (8h)$163$127

Take-home estimates use an effective tax rate of 22%. Actual amounts vary by filing status, deductions, and state tax.

Customer Service Representatives: Highest-Paying Cities in the U.S.

Top 10 cities nationwide for customer service representatives, based on BLS median salary data.