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Customer Service Representatives Salary in Durham, NC

BLS Official DataUpdated 2025-05-31
Median Annual

$46,800

Mean: $47,060

~$36,504 est. take-home

Hourly Rate

$22.50

Based on 2,080 hrs/yr

Cost of Living

100

100 = national avg

Take-Home Pay Calculator

Estimate your real monthly budget in Durham, NC

$

Tax Breakdown

Federal Income Tax-$2,192
State Income Tax-$1,431
Social Security-$2,902
Medicare-$679
Effective Tax Rate15.4%

Monthly Take-Home

$3,300

Annual Take-Home

$39,597

Monthly Budget in Durham

Housing / Rent$1,35041%
Food & Groceries$40012%
Transportation$35011%
Utilities$1805%
Healthcare$2508%
Remaining / Savings$77023%
Financial Stress Level
ModerateBalanced budget
To maintain this lifestyle nationally:$46,800(+0% vs. local median)

Salary Distribution

Where the median falls between the 25th and 75th percentile.

25th %

$37,180

Median

$46,800

75th %

$52,890

Median is in the 61th percentile of the typical range

Compare with another city

See how this salary compares to the same role in a different location.

Customer Service Representatives in other NC cities

Compare the same occupation across cities in NC.

About Customer Service Representatives salaries in Durham, NC

According to the U.S. Bureau of Labor Statistics, the median annual salary for customer service representatives in Durham, NC is $46,800. This is based on the most recent Occupational Employment and Wage Statistics (OEWS) survey data.

Salaries typically range from $37,180 (25th percentile) to $52,890 (75th percentile), reflecting differences in experience, employer size, and specialization.

The estimated hourly rate is $22.50 per hour, based on a standard 2,080-hour work year.

Career Outlook

↓↓ -3% growthDeclining (BLS 2024–2034)

Customer service representative employment is projected to decline 3% through 2034 as AI chatbots and self-service portals handle more routine inquiries. However, complex and high-value customer interactions still require skilled human representatives.

💡 Key insight: Representatives who develop expertise in technical support, bilingual service, or premium client management remain in strong demand.

Frequently Asked Questions

What is the average salary for a customer service representatives in Durham?

The median salary is $46,800 per year. The mean (average) salary is $47,060.

How much does a customer service representatives make per hour in Durham?

The estimated hourly rate is $22.50 per hour.

What is the salary range for customer service representatives in Durham?

Salaries typically range from $37,180 (25th percentile) to $52,890 (75th percentile).

Salary Conversion Table

How does $46,800 per year break down across different time periods?

PeriodGrossEst. Take-Home
Yearly$46,800$36,504
Monthly$3,900$3,042
Biweekly$1,800$1,404
Weekly$900$702
Hourly (40h/wk)$22.5$17.55
Hourly (35h/wk)$25.71$20.06
Hourly (30h/wk)$30$23.4
Daily (8h)$180$140

Take-home estimates use an effective tax rate of 22%. Actual amounts vary by filing status, deductions, and state tax.

Customer Service Representatives: Highest-Paying Cities in the U.S.

Top 10 cities nationwide for customer service representatives, based on BLS median salary data.