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Customer Service Representatives Salary in Hickory, NC

BLS Official DataUpdated 2025-05-31
Median Annual

$37,790

Mean: $41,150

~$29,476 est. take-home

Hourly Rate

$18.17

Based on 2,080 hrs/yr

Cost of Living

100

100 = national avg

Take-Home Pay Calculator

Estimate your real monthly budget in Hickory, NC

$

Tax Breakdown

Federal Income Tax-$1,160
State Income Tax-$1,026
Social Security-$2,343
Medicare-$548
Effective Tax Rate13.4%

Monthly Take-Home

$2,726

Annual Take-Home

$32,714

Monthly Budget in Hickory

Housing / Rent$1,35050%
Food & Groceries$40015%
Transportation$35013%
Utilities$1807%
Healthcare$2509%
Remaining / Savings$1967%
Financial Stress Level
TightWatch your spending
To maintain this lifestyle nationally:$37,790(+0% vs. local median)
Customer Service Representatives salary in Hickory, NC — median $37,790/year, range $34,310-$47,030

Salary Distribution

Where the median falls between the 25th and 75th percentile.

25th %

$34,310

Median

$37,790

75th %

$47,030

Median is in the 27th percentile of the typical range

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See how this salary compares to the same role in a different location.

Customer Service Representatives in other NC cities

Compare the same occupation across cities in NC.

About Customer Service Representatives salaries in Hickory, NC

According to the U.S. Bureau of Labor Statistics, the median annual salary for customer service representatives in Hickory, NC is $37,790. This is based on the most recent Occupational Employment and Wage Statistics (OEWS) survey data.

Salaries typically range from $34,310 (25th percentile) to $47,030 (75th percentile), reflecting differences in experience, employer size, and specialization.

The estimated hourly rate is $18.17 per hour, based on a standard 2,080-hour work year.

Career Outlook

↓↓ -3% growthDeclining (BLS 2024–2034)

Customer service representative employment is projected to decline 3% through 2034 as AI chatbots and self-service portals handle more routine inquiries. However, complex and high-value customer interactions still require skilled human representatives.

💡 Key insight: Representatives who develop expertise in technical support, bilingual service, or premium client management remain in strong demand.

Frequently Asked Questions

What is the average salary for a customer service representatives in Hickory?

The median salary is $37,790 per year. The mean (average) salary is $41,150.

How much does a customer service representatives make per hour in Hickory?

The estimated hourly rate is $18.17 per hour.

What is the salary range for customer service representatives in Hickory?

Salaries typically range from $34,310 (25th percentile) to $47,030 (75th percentile).

Salary Conversion Table

How does $37,790 per year break down across different time periods?

PeriodGrossEst. Take-Home
Yearly$37,790$29,476
Monthly$3,149$2,456
Biweekly$1,453$1,134
Weekly$727$567
Hourly (40h/wk)$18.17$14.17
Hourly (35h/wk)$20.76$16.2
Hourly (30h/wk)$24.22$18.89
Daily (8h)$145$113

Take-home estimates use an effective tax rate of 22%. Actual amounts vary by filing status, deductions, and state tax.

Customer Service Representatives: Highest-Paying Cities in the U.S.

Top 10 cities nationwide for customer service representatives, based on BLS median salary data.